Ground service equipment

Information for Ground Handling staff about when to use the Mandatory Occurrence Reporting (MOR) scheme

The Ground Handling Operations Safety Team (GHOST) is working across the aviation industry to support a just culture that encourages open reporting of accidents and incidents.

Ground handling staff  should use the CAA's Mandatory Occurrence Reporting (MOR) process if any of the following events occur:

  • The removal of aircraft steps where it endangered aircraft occupants/ground service providers.

  • The positioning or removing of equipment without following the correct procedures.

  • Failures or malfunctions of ground equipment that could endanger the aircraft e.g. tow bar failures (including sheer pin failures), ground power unit (GPU) fires.

Contact us