Aircraft damage and unintended contact

Examples of when a report should be made using the Mandatory Occurrence Reporting Scheme (MOR)

The Ground Handling Operations Safety Team (GHOST) is working across the aviation industry to support a just culture that encourages open reporting of accidents and incidents.

Ground handling staff should use the CAA's Mandatory Occurrence Reporting (MOR) process if any of the following events occur:

  • Unintended contact between an aircraft and any other aircraft, vehicle, ground equipment or ground object.

  • Close unintended proximity between aircraft and ground vehicles but contact is not made (near miss).

  • Equipment/vehicles obstructing the ramp while the aircraft is parking or pushing back.

  • Unreported damage to aircraft (for example from the previous sector).

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