Appeals Process - Air Travel Organiser's Licence

How to challenge a decision or proposal made by the CAA

Where a CAA staff member has advised you of a proposal to refuse to grant, to vary, to suspend or to revoke an Air Travel Organiser’s Licence (ATOL), you are entitled to serve representations before a decision is made.

If you wish to do this contact the staff member who advised you.

You will then be contacted by CPG staff who will be able to answer any queries about the process.

The ATOL decision process is set out in the Civil Aviation (Air Travel Organisers’ Licensing) Regulations 2012.

In the case of an appeal about fitness (of character as opposed to medical fitness) there is a right of appeal from the CAA to the County Court (or the Sheriff in Scotland).