Making reports & complaints

How to make a report to the CAA about an aviation-related or air travel-related incident or problem.


Reports or complaints concerning the operation of aircraft or airports.

Guidance from our Passenger Advice and Complaints Service.

  • Drones: If you think a drone is being flown dangerously then please immediately contact the local police on 101.

Information on the policy we follow when a Protected Disclosure (Whistleblowing) report is made.


Our Regulatory Enforcement Policy applies to all of our regultatory activities.