Crew Resource Management training

Application and guidance information associated with Crew Resource Management (CRM) training

EU-OPS and JAR-OPS 3 Subpart N contain the requirements that anyone delivering CRM training to flight crew should be suitably qualified. UK CAA has determined that those seeking either the instructor or qualification must meet these requirements.

The requirements are contained in CAP 737 - "Crew Resource Management (CRM) Training" and CAA Standards Document 29.

The purpose of CAP 737 is to provide a comprehensive document on CRM for flight crew, CRM Instructors (CRMIs) and CRMI Examiners (CRMIEs). It will also assist with CRM training for cabin crew. CAP 737 collates the relevant information on regulations and provides guidance on the following topics:

  • CRM History
  • Requirements
  • CRM for Cabin Crew
  • CRM Standards and Training
  • CRM Instructors
  • CRM Instructor Examiners
  • Evaluation and Assessment of Flight Crew CRM Skills
  • Evaluation of the Effectiveness of CRM Training
  • CRM for Single Pilots

The accreditation of CRMIs and CRMIEs is conducted in accordance with the standards set in CAA Standards Document 29. It is divided into three contexts namely, Ground School, Simulator/Base and Line.

Each context has slightly different requirements but only Ground School and Simulator/Base require separate authorisations. The Line context is a company appointed position but the basic training requirements are contained in CAA Standards Document 29.

Courses for the purpose of CRM Instructor training require approval from the CAA .


Applying for CRM Instructor Accreditation

CAA Form SRG 1816, together with the appropriate fee, should be sent to the Flight Operations Inspectorate (Training Standards). Details of costs can be found in the CAA Scheme of Charges - Personnel Licensing.

Applying for CRM Instructor Examiner Accreditation

CAA Form SRG 1816, together with the appropriate fee, should be sent to the Flight Operations Inspectorate (Training Standards). Details of costs can be found in the CAA Scheme of Charges - Personnel Licensing.

Applying for the Approval of CRM Instructor Course

CAA Form CRM02, together with the appropriate fee, should be sent to the Flight Operations Inspectorate (Training Standards). Details of costs can be found in the CAA Scheme of Charges - Personnel Licensing.


Further Information

Personnel Licensing Department