Crew Resource Management training

Application and guidance information associated with Crew Resource Management (CRM) training

EASA Part ORO contains the requirements that anyone delivering CRM training to flight crew should be suitably qualified. UK CAA has determined that those seeking either the instructor or qualification must meet these requirements.

The requirements are contained in CAP 737 - "Crew Resource Management (CRM) Training" and CAA Standards Document 29.

The purpose of CAP 737 and standards document 29 is to provide comprehensive documents on CRM for flight crew, CRM Trainers (CRMTs) and CRMT Examiners (CRMTEs).  They also help with CRM training for cabin crew.

CAP 737 is structured into 6 main parts:

  • Human Factors knowledge and application
  • Specific context guidance comprises 3 chapters which explores the application of CRM training within three focal areas.
  • CRM assessment
  • CRM effectiveness
  • CRM in safety management
  • CRM regulation

Standards Document 29 has been re-written to cover the following areas:

  • Introduction
  • The regulatory framework
  • CRM Training and Testing – an acceptable means of compliance
  • CRM Trainers – general
  • CRM Trainers – ground school
  • Instructors and Examiners – simulator
  • Instructors and Examiners – line flying
  • Non Technical Skill assessment
  • Appendix 1 – The short guide to performance standards for CRM trainers
  • Appendix 2 – Guidance for a CRM trainer examiner conducting an assessment of competence
  • Appendix 3 – Specimen CRM trainer assessment form
  • Appendix 4 – Guidance for Senior Examiners conducting an assessment of Instructor/Examiner CRM/MCC competence
  • Appendix 5 – Specimen simulator/line flying assessment form
  • Appendix 6 – EASA Part ORO CRM training syllabus
  • Appendix 7 – TORs of the CRM Advisory Panel (CRMAP)

Both these documents CAP 737 and Standards Document 29 have been produced by the CRMAP sponsored by the CAA and offer guidance to Operators to ensure compliance with present EASA regulation and achieve effective CRM training .