Operating in a Congested Area

Information and guidance regarding aircraft operations in congested areas

The Air Navigation Order defines a congested area as being ‘any area of a city, town or settlement which is substantially used for residential, industrial, commercial or recreational purposes’

Permission must be obtained from the CAA to land or operate within a congested area. Permissions granted may be valid for one flight or for a period of up to 12 months.



Applying for Permission

CAA Form SRG 1304, together with the appropriate fee, should be sent to the General Aviation Unit.

Details of costs can be found in the CAA Scheme of Charges - General Aviation.

Please note that this fee will not be refunded if the application is refused.

Contact details

General Aviation Unit
Civil Aviation Authority 
2E Aviation House 
Gatwick Airport South 
West Sussex, RH6 0YR 


Breaches of Regulations and Complaints

Complaints should be directed to The Head of Aviation Regulation Enforcement and Investigation Branch, CAA House, 45-59 Kingsway, London, WC2B 6TE.

Before any action is contemplated, positive evidence must be provided in relation to the identity and location of the aircraft.



Further Information

CAP 789 'Requirements and Guidance Material for Operators', Annex 1 to Chapter 21 - "Onshore Operating Site Selection and Survey Procedure"