Service Standards

Applications and Approvals Department Service Standards

Applications and Approvals Service Standards are set out in the Code of Practice and are based on the assumption that applicants have provided the necessary inputs as follows:

  • A correct and complete application form
  • The appropriate fees in accordance with the current CAA Scheme of Charges
  • An appropriately approved organisation or individual has submitted the application
  • All required information requested is received in a satisfactory and timely manner
  • Timely access to facilities, personnel or aircraft as required.

Please note that Applications and Approvals will charge for replacements and copies of documents to be issued at the owners'/operators' request. However, please note that the charge will be applied per certificate.

For more detailed information on the progress of your application, or to find out more about our Same Day and Customised services, please contact us:

Applications and Approvals

Tel: +44 (0) 1293 76 8374

Fax: +44 (0) 1293 57 3860