Personal Data

How to access your personal information held by the CAA

Data Protection Act 1998

 

The Data Protection Act 1998 (DPA) gives you a number of rights in relation to the processing of your personal data, including the right of access to a copy of the personal data the CAA holds about you, known as a Subject Access Request.

 

So that we are sure we are providing the information to the correct person, we will require a copy of a form of photo identification such as your passport or driving licence if you make a request.

 

Timescales

 

We will respond to a Subject Access Request no later than 40 calendar days following the date of receipt of all the information necessary to deal with the request.

 

Exemptions

 

There are exemptions to the right of access to your personal information, such as when the material also includes a third party’s personal information. Should any or all of the information you have requested be exempt, we will tell you which exemption(s) have been applied and why.

 

If you are not satisfied with how the CAA has handled your personal data please let us know and we will try and resolve the problem. Should you remain dissatisfied, you can complain to the Information Commissioner.

 

Fees and Charges

 

The CAA does not normally charge a fee for a Subject Access Request, except in the case of medical records.

 

Further Information

 

For further information, please refer to the Information Commissioner’s Office website at www.ico.gov.uk.