Consultation - Revised CAA proposal on information for PRM passengers

On 31 May 2013, the CAA published the statutory consultation on our statement of policy for discharging our information duties under sections 83-93 of the Civil Aviation Act 2012. One of the proposals was for airlines and airports to be required to display information about specified policies and services for Persons with Reduced Mobility (PRMs), in a comparable format, on their website. Having considered fully the views of stakeholders we are now consulting on a revised proposal.

Consultation Details

SponsorMarkets and Consumer Group

Start Date:

22 April 2014

Closing Date:


13 June 2014



The CAA has decided to proceed with its proposal to require airlines and airports to display specified information about policies and services for PRMs in a comparable and accessible format on their websites.

Consultation Documents: