FAQ Answer

FAQ Answer

Does ATOL cover bookings made with travel agents?

Travel agents often act as agents for a number of companies, including ATOL travel companies. When you book an air holiday with an agent it must tell you which ATOL travel company is protecting your travel arrangements, and provide an ATOL Certificate when you pay.

If you book just a flight, the agent must either issue you with a ticket straightaway or confirm your ATOL protection.


Exceptions to ATOL Protection