FAQ Answer
FAQ Answer
My travel company has charged me an ATOL protection contribution (APC). What is this?
ATOL is funded by travel companies, which are required to pay £2.50 per traveller into a central ATOL fund. This money is used allow holidaymakers to complete their holidays or issue refunds should a travel company collapse.
This charge is not a tax on individuals or an insurance premium – the law requires travel companies to pay it, not holidaymakers. However, some travel companies choose to highlight the ATOL scheme cost by showing it separately on receipts and invoices.
What the ATOL scheme covers
- What situations does ATOL cover?
- How can I tell if my holiday is covered by ATOL?
- I have been given an ATOL Certificate. What is it for?
- What should I do if I do not receive an ATOL Certificate but think I should have?
- Should I book a holiday if the travel company cannot give me an ATOL Certificate?
- What happens if my travel company fails, but I don't have an ATOL Certificate?
- My ATOL Certificate says “Flight-Plus” on it. What does this mean?
- My travel company has charged me an ATOL protection contribution (APC). What is this?
