FAQ Answer
FAQ Answer
I have been given an ATOL Certificate. What is it for?
Your ATOL Certificate is proof the holiday you have booked is protected by ATOL. It explains what protection you have and what to do if your travel company collapses. See an example ATOL Certificate.
Keep it somewhere safe and take it on holiday so you know how to make an ATOL claim if you need to.
What the ATOL scheme covers
- What situations does ATOL cover?
- How can I tell if my holiday is covered by ATOL?
- I have been given an ATOL Certificate. What is it for?
- What should I do if I do not receive an ATOL Certificate but think I should have?
- Should I book a holiday if the travel company cannot give me an ATOL Certificate?
- What happens if my travel company fails, but I don't have an ATOL Certificate?
- My ATOL Certificate says “Flight-Plus” on it. What does this mean?
- My travel company has charged me an ATOL protection contribution (APC). What is this?
