The Air Travel Trust has been considering the claims payment policy it will operate in relation to the failure of the ATOL holder, Custom Flights Limited, who held ATOL 9186.
Read the Policy Statement in full.
Edinburgh-based tour operator The Globespan Group PLC, trading as Globespan, was placed in administration today and the Civil Aviation Authority (CAA) has stepped in to protect customers on its package holidays.
More Information
If you have any problems in making a claim, check our FAQ for advice on completeing a submitting an ATOL claim.
FAQ: Help in Making a Claim
Collapse of Allbury Travel Group (Libra Holidays, Argo Holidays and JetLife)
If you are affected by the collapse of an ATOL tour operator please check our list of latest failures for further information and detail on how to make a claim.
Please ensure all requested documentation is supplied along with a fully completed claim form.
List of ATOL Failures
ATOL Claims DepartmentK3 CAA House45-59 KingswayLondon.WC2B 6TE
Telephone: 020 7453 6350 (between 10am - 4pm - Monday to Friday)
