ATOL Certificate

Guidance on the ATOL Certificate and the information it provides for holidaymakers.


ATOL Certificate

From October 2012, when you book an ATOL protected holiday, you should be given an ATOL Certificate by your travel company as soon as you pay over any money for the holiday - even if this is only a deposit.

Your ATOL Certificate is proof that the holiday you have booked is protected by the ATOL scheme. It will tell you:

  • What’s protected by ATOL
  • Who’s covered
  • Who is providing this protection (the travel company’s name and ATOL number)

Your ATOL Certificate will also tell you what to do if your travel company stops operating. Read the full terms of the Air Travel Trust Payment Policy.

Keep your ATOL Certificate somewhere safe and take it on holiday so you know how to make an ATOL claim if you need to.

There are three kinds of ATOL Certificate:   

1. Flight inclusive Package2. Flight-Plus sale*3. ATOL protected Flight-Only
   
* Flight-Plus is a holiday booking where consumers request to book a flight with accommodation and/or car hire at the same time or within a day, but where the way in which it is sold means that it is not a package holiday.

Read our ATOL Certificate FAQ's