Making an ATOL Claim

Learn how to get peace of mind through ATOL.

Skip the section menu and read the main text Call centre administrator Please select one of the following topics:

 


When an ATOL travel firm goes out of business, the CAA's job is to look after the customers abroad and make refunds to those who have made bookings but not travelled.

If you have been affected by the failure of a travel firm, the links to the right of this page provide information and will help you make a claim for a refund.