ATOL Certificate | When you book a protected holiday, you should receive an ATOL certificate as soon as you have paid any money. The certificate explains your protection and what to do if your travel company collapses.
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What to do if your travel company collapses | If your travel company collapses while you are on holiday then we will make sure you can finish your trip and return home. If your holiday is booked but you have not yet left, you will usually receive a refund.
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Check an ATOL | Check whether a travel company is a current ATOL holder. Search by ATOL number or company name.
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Consumer Advice | | The CAA has no mandate to regulate the standards of service that airlines or tour operators provide, or to dictate and interpret Booking Conditions, and as such we are unable to intervene in disputes. If you need help on how to resolve a dispute then please click on the relevant link below: The CAA's Passenger section also provides a large range of information and helpful advice in respect of your flight and your rights. Read more here. | |
| Pack peace of mind | The "Pack peace of mind" online advertising campaign promotes the benefits of ATOL protection and highlights the importance of the new ATOL Certificate.
Click on the image below for more information or visit www.packpeaceofmind.co.uk. |  | | |
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