Trade enquirers may need to know
additional information about the licence
Advice for booking online
|
 |
|
The website addresses shown above (where applicable) have been provided to the CAA by travel firms that hold Air Travel Organisers Licences (ATOL).
If you are in any doubt about the authenticity of a website address, for example, the URL does not appear to match a firm’s business or trading name, or web addresses above.
If you are concerned about the trading arrangements of a travel firm, please e-mail or telephone us.
|
|
|
|
|
Checking you are ATOL protected
|
|
|
Holiday and travel arrangements purchased from these websites may not be ATOL protected, since travel firms may also sell travel arrangements that are not protected by the scheme.
If you are covered by the ATOL scheme, when you buy an ATOL protected air holiday or flights, you should receive a Confirmation Invoice from the travel firm confirming all the arrangements you have booked, the price and your protection under the ATOL scheme. This will either be e-mailed or sent in the post.
If you are unsure whether you are covered, you should check with the firm before you book.
|
|
|
|
|
|
Contact CAA
|
|
|
E-mail: enforcement@caa.co.uk
Tel: 020 7453 6700
All enquires will be treated in confidence.
Whilst the website addresses have been provided for information purposes only, the CAA is not responsible for the contents or reliability of these websites and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over the availability of the linked pages.
|
|
|
|
|
|
|
|
|
|
Find out how ATOL protects your flights and holidays as well as your money. Learn more about the UK biggest financial protection scheme.
If you have a problem with a tour operator, travel agent or aiirline read our advice on how to deal with common problems and complaints.
