List of Consumer Protection Publications

The table below details the CAA Publication results for your search. For further details, please click the "Title" of the publication you are interested in.


Publication Categories and Series
Reference Title
Airline Licensing
ATOL Business
ATOL Policy and Regulation
ATOL Publicity & Information
CPG Policy
ATIPAC Air Travel Insolvency Protection Advisory Committee (ATIPAC) Reports
ATOL ATOL Annual Accountants Report Forms
ATOL AAR ATOL Annual Accountants Reports based on the CAA Model Engagement Terms
ATOL AAR ATOL Annual Accountants Reports not based on the CAA Model Engagement Terms
ATOL AAR Small Business ATOL Reports based on the CAA Model Engagement Terms.
ATOL AAR Small Business ATOL Reports not based on CAA Model Engagement Terms.
ATOL AAR Standard ATOL Reports based on the CAA Model Engagement Terms.
ATOL AAR Standard ATOL Reports not based on CAA Model Engagement Terms.
ATOL Bonds ATOL Bonds
ATOL Deeds ATOL Deeds of Subordination and Undertaking
ATT Air Travel Trust (ATT) Reports and Accounts
Forms ATOL Forms
ORS3 Official Record Series 3 - Air Travel Organisers' Licensing

Individual Publications
Reference Title Status as at Date
AAT Workshop Accessible Air Travel Workshop Current September 2010
ATOL Policy and Regulations 2010/01 ATOL Regulations - Brokers Supplying Air Travel Current February 2010
ATOL Policy and Regulations 2010/02 ATOL Scheme - Airlines Current February 2010
ATOL Policy and Regulations 2010/03 ATOL Groups and Related Parties Current February 2010
ATOL Policy and Regulations 2010/06 ATOL Guidance on completing the application form for a new small business. Current December 2012
ATOL Policy and Regulations 2010/07 ATOL Guidance on completing the application form for a new standard. Current December 2012
ATOL Policy and Regulations 2010/08 ATOL Bonding and Personal Overtrading Guarantees. Current February 2010
ATOL Policy and Regulations 2012/01 Requirements for an Application for Accreditation as an Accredited Body Current May 2012
ATOL Policy and Regulations 2012/02 Industry Guidance on Completion and Supply of an ATOL Certificate Current 2 October 2012
ATOL Policy and Regulations 2013/01 ATOL Criteria for an application for and grant of, or a variation to, an ATOL: financial Current March 2013
ATOL Policy and Regulations 2013/02 ATOL Criteria for an application for and grant of, or a variation to, an ATOL: fitness, competence and Accountable Person Current March 2013
ATOL Policy and Regulations 2013/03 Making arrangements when an Air Travel Organiser’s Licence (ATOL) is not renewed Current December 2013
CAP1014 CAA and OFT Guidance on the requirements of Consumer Law Current 26 March 2013
CAP1015 Guidance on the requirements of consumer law applicable to the sale and advertising of flights and holidays Current 26 March 2013
CAP1018 Guidance on Consumer Enforcement Current March 2013
CAP1066 In Focus - Flying with gadgets - The Do's and Don'ts of using mobile phones and electronic devices on board aircraft Current 1 April 2014
CAP1068 CAA Annual Report and Accounts 2013 Current 8 October 2013
CAP1094 Consumer Panel Annual Report 2013 Current 7 October 2013
CAP1143 The Civil Aviation Authority’s policy for carrying out its information duties under the Civil Aviation Act 2012 Current 16 January 2014
CAP1147 Proposal for a directive on package travel and assisted travel arrangements - insolvency implementers’ views Current 23 January 2014
CAP1148 CAP 1037 - Better information about UK aviation: summary of consultation responses Current 16 January 2014
CAP1161 Consumer Programme for 2014 - 2015 Current July 2014
CAP1190 Rebalancing ATOL: Consultation on proposals to ensure a fair and proportionate financial protection scheme Current June 2014
CAP1196 CAA Consultation on a Proposal to amend ATOL Standard Term 6 and Information on other amendments to the CAA’s Official Record Series 3 Current 6 June 2014
CPG3001 Deed of Indemnity (Personal Overtrading) - Standard ATOL Holders (or franchise member licensed for more than 1,000 passengers) Current 24 April 2013
CPG3002 Deed of Indemnity (Personal Overtrading) Small Business ATOL Holders (or franchise members licensed for 1,000 passengers or fewer) Current 24 April 2013
CPG3020 Annual Licence Holder's Report Current 30 April 2012
CPG3021 Quarterly Licence Holder's Report Current 30 April 2012
CPG3022 Monthly Licence Holder's Report Current 30 April 2012
CPG3051 Air Travel Trust - Standard Bond Form Current 1 August 2013
CPG3052 Air Travel Trust - Joint Bond Form Current 1 August 2013
CPG3052 Air Travel Trust - Schedule of Terms Joint Bonds Current 1 August 2013
CPG3151 Priority Schedule (Standard Bonds) Current 1 August 2013
CPG3152 Priority Schedule (Joint Bonds) Current 1 August 2013
CPG3251 Variation of ATOL limits Current 30 April 2012
ORS3 Air Travel Organisers' Licensing October 2013 Current 10 October 2013
ORS5 No. 295 CAA Scheme of Charges (Air Travel Organisers' Licensing) Current 1 April 2014
ORS5 No. 296 CAA Scheme of Charges (Aviation Security) Current 1 April 2014
ORS8 - No24 Decision by the CAA under Part 5 of the Civil Aviation (Air Travel Organisers' Licensing) Regulations Current 13 November 2013
Report 2011/04 An Independent Review of the Civil Aviation Authority’s Claims Handling Procedures Current 10 May 2011