IN-2013/139: CAA Complaints Policy

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Title:CAA Complaints Policy
Description:At the CAA we are committed to providing a high standard of service to everyone we deal with. However, we recognise that sometimes things can go wrong for a number of reasons and those we regulate may feel that they are not receiving the level of service that we would hope to deliver. If there is a reason to complain to us, particularly about any dissatisfaction with our service, the CAA has developed a formal Complaints Policy, which can be accessed via our website.
Status:Cancelled on 13 January 2014
Review Comment:None
Date:3 September 2013
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Purchase Copy:Printed copy not available for purchase