Reference:CAP1089 Title:SARG Code of Practice Description:The principles of the Citizen’s Charter apply to ‘enforcement agencies’ - the bodies charged with the task of ensuring compliance with various Government Regulations. The principles of the Charter apply to the dealings such agencies have both with businesses and individuals.
The Civil Aviation Authority (CAA) is an enforcement agency and its safety regulatory functions fall into the category to which the Charter applies. The CAA complies with the provisions of the Statutory Code of Practice for Regulators. The Safety & Airspace Regulation Group’s (SARG) Code of Practice fulfils the obligations of the Code relating to accountability.
This leaflet is our Code of Practice which sets out the standards and the levels of service which both the aviation industry and individuals may expect from the Safety & Airspace Regulation Group of the Civil Aviation Authority.
The code is in two parts. Part 1 explains the Group’s general principles of service. Part 2 gives details of the general and specific service standards set for our regulatory activities. Status:Current Review Comment:None Version:13 Date:1 August 2013
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