How Air Traffic personnel can request a replacement licence or certificate
The information below explains how to replace a licence or certificate that has been lost, damaged or stolen.
You can request a replacement for any of the licences or certificates shown below, provided that you have have previously met all the relevant requirements:
Please ensure before completing the online application form that you have your CAA reference, Certificate, or FISO number to hand.
An additional fee will be payable if you wish your documents to be returned by secure courier. These are as follows:
See the current Scheme of Charges for further information.
A copy of your passport or EU photo driving Licence, certified by the following;
The link below will take you to an online application form.
You can save your progress when completing the form, and revisit it at a later time by clicking “Save” and then following the on screen instructions. (Please note that you will be asked for a ‘Challenge Keyword’, and should choose a memorable word so that you can retrieve your information).
Please note, if you choose to pay by bank transfer or send supporting information manually, your application will be held in pending for a period of up to four weeks. If the payment or documentation is not received within this timescale your application will be cancelled. Original documents which have been submitted will be returned to the applicant and any money paid will be refunded minus the CAA refund fee as per the Scheme of Charges. If you choose to re-apply at a later date, you will need to complete another online application form
We strongly recommend using a secure courier for the delivery of any licences. Please note a signature is required for deliveries from our secure courier service.
If you wish the replacement licence to be collected from our public counter on your behalf we will require your written confirmation with details as to who will be collecting the licence. Please ensure that if the licence is being collected on your behalf, the person collecting the licence has photographic ID.