If you use an electric mobility aid such as an electric wheelchair or scooter, you will need to
give the airline some information in advance about the equipment, including its make and model.
This is to ensure that it is loaded and stowed safely during the flight and is not a fire risk.
Check before you book if the airline has restrictions relating to equipment - these can vary
depending on who you fly with.
Before travelling you should:
This will help if there are any issues with loading your equipment into the hold.
You make carry up to two mobility items free of charge. This applies generally for your trip
rather than just the flight, so if there is something specific that you will need at your
destination the airline should accept it as one of the two pieces of mobility equipment (provided
that it is a reasonable request).
You can travel with medical equipment and supplies provided that the amounts are reasonable.
Airlines are liable for any damage to mobility equipment. However, the amount of compensation
may be limited to around £1,300 so you may want to take out extra insurance.
If your equipment is damaged, the airport is responsible for providing a temporary alternative
while yours is repaired or replaced, but this does not have to be on a like for like basis.
RT @UK_CAA: Advice on your rights for lost, delayed and damaged baggage is available here> https://t.co/9YuETOVbEl #airpassengers https://t…
13 days ago
You can find out more about your rights if your flight is delayed or cancelled at: https://t.co/bLpzWqOeVQ #airpassengers
28 days ago
Our statement on the BA flight disruption this weekend is available here https://t.co/J7swsYnzcH #airpassengers
28 days ago
Read all @UK_CAA
CAA statement on the disruption affecting British Airways flights
28 May, 2017
UK families need a holiday ‘buffer budget’ of £536.80 to cover unexpected costs
12 April, 2017
Travel company failures provides timely reminder to check for protection
17 March, 2017
Read all News
Passengers with hidden disabilities
8 December, 2016
Holiday travel tips
7 December, 2016
'Saturday Night' at 30,000ft
24 August, 2016
Read All Blogs