• General enquiries and feedback

    We are happy to answer any enquiries, although you may wish to search our website first for the answer.  

    To make an enquiry in writing please email infoservices@caa.co.uk.

    If you have a query relating to a specific page or topic you’ve seen on our site, please use our feedback form.

    For pilot licensing enquiries please email fclweb@caa.co.uk.

    For engineer licensing enquiries please email eldweb@caa.co.uk.

    For enquiries about licences or certificates for Air Traffic Controllers, Flight Information Service Officers and the Radio Operator's Certificate of Competence please contact ATS.licensing@caa.co.uk.

    For medical certification enquiries please email medicalweb@caa.co.uk.

    For passenger health enquiries please email ahu@caa.co.uk.

    Please also see our guidance on how to make a report or complaint.

    Contact us

  • Gatwick Airport South
    West Sussex
    RH6 0YR

    Main Switchboard: 01293 567171
    (This telephone number can be used for all out of hours emergencies)

     

     

    45-59 Kingsway
    London
    WC2B 6TE

    Main Switchboard: 01293 567171