The main purpose of the CAA’s enforcement role is to protect consumers and the public by encouraging compliance with rules applicable to
civil aviation and to deter non-compliance.
As outlined in our Regulatory Enforcement Policy, some
enforcement actions will be published, primarily to provide a transparent mechanism by which consumers and the public can be informed about
the actions we have taken, and to provide a wider deterrent for non-compliance. The general principles for the types of actions we
will publish are contained within the Appendix to the Policy.
The CAA has civil powers to take enforcement action in relation to a range of passenger rights legislation and general consumer law.
These powers come from Part 8 of the Enterprise Act 2002, and the CAA can seek undertakings from businesses that require them to comply
with the law. If undertakings are not provided, or are breached, the CAA can seek an Enforcement Order from the Court.
Our approach to prioritising our work is set out in our Prioritisation
We provide more detailed information on our consumer enforcement policy in our Guidance on Consumer Enforcement document.
The Civil Aviation Authority is tasked by the Department for Transport to investigate and prosecute breaches of aviation safety rules
and some aviation related consumer protection and health and safety requirements.
It is in the public interest that those who comply with aviation rules have confidence that those rules are enforced.
Prosecution is one means by which the CAA ensures that the aviation rules for which it is responsible are properly observed and
The CAA prosecutes both companies and individuals for breaches of the legislation it is tasked with enforcing. Investigations into
alleged breaches of the law are carried out by the Investigations & Enforcement Team, in accordance with our Code of Practice.
The Air Navigation Order (ANO) was updated this week. Read our new blog for info on the key changes> https://t.co/JYnXp4icVH
3 days ago
If you are pregnant and unsure when or whether it is safe for you to fly, check out our guidance #airpassengers https://t.co/eAAbE46XXB
3 days ago
If you have recently had an operation and are unsure if you can fly, check out our advice #airpassengers https://t.co/eAAbE46XXB
10 days ago
Read all @UK_CAA
Statement on EU referendum vote
24 June, 2016
CAA launches new website and industry alerting system
14 December, 2015
CAA appoints Chris Tingle as chief operating officer
3 December, 2015
Read all News
How we're changing the CAA
15 April, 2016
Read All Blogs