• We are introducing a new application process for obtaining a standard permission for Commercial Operations (PfCO) for SUA / SUSA.

    The new online process will:

    • guide you through each stage of the application
    • provide information on the documents you need to send us
    • allow you to make payment online
      and
    • reduce delays. 

    Applicants will be required to provide all documents and payment online (credit /debit card only ) before submitting their application.

    The previous application form SRG1320 will be accepted for non-standard /exemption applications only, for example:

    • extended visual line of sight (EVLOS),
    • beyond visual line of sight (BVLOS),
    • reduced distances 

    Current PfCOs which incorporate standard permission and non standard / exemption privileges in one document will therefore be required to be applied for separately and will not be renewed as a combined permission / exemption.

    How to ensure that your application has all the information we need

    The new application process will introduce rejection rules  for incorrect application submissions. Should an application be rejected the applicant will be notified and will be required to make a fresh application submission.

    The sections below give examples of when an application may be rejected and tips for how to avoid that happening.   

  • Why your application could be rejected   How to ensure that we can process your application first time
    The insurance document submitted with the application does not cover all the aircraft stated on the application form and Operations Manual Please check that the insurance document includes all aircraft that are stated on the application form and Operations Manual (if insurance does not supply cover for all types of UAS) . 
    The insurance document supplied does not cover the company operating name listed on the Permission application.   

    The insurance document must state the correct full operating name that the Permission will detail.  This must be as registered with Companies House (if applying on the basis of a legally registered entity).

    Please obtain and submit a valid insurance document showing either 'Your Name', or 'your Name trading As' (if applying on the basis of a sole trader).

    Note that the application will not be accepted if it is in the 'Trading As' name solely (if at all applicable).

    The Insurance document submitted does not appear to show compliance with EC Regulation 785/2004. 

    The insurance document must comply with the following items:

    Article 4.1 - Having insurance for your aviation-specific liability in respect of third parties (and cargo, if applicable) that includes war and terrorism cover

    Article 4.2 - Ensuring that insurance cover exists for each and every flight

    Article 5.1 - On request, to demonstrate your compliance with these insurance requirements

    Article 6.3 - (if applicable) having insurance of at least 19 SDRs per kg of cargo carried

    Article 7.1- Having insurance per accident, for each and every aircraft, of at least 750,000 SDRs in respect of liability for third parties

    Please note,  the above is not an exhaustive list and if you have any concerns your insurance policy might not comply with  EC Regulation 785/2004, then please check directly with your broker.

    If compliance is stated, please advise in writing where this can be found on the submitted document.

    The insurance document supplied has expired  Please make sure that the insurance document included with your application is valid and covers the requirements stated above.
    It appears no insurance documentation has been supplied with the application  Please supply a copy of your valid insurance document in order for us to complete the assessment of your application 

     

    Why your application could be rejected   How to ensure that we can process your application first time
    The Operations Manual supplied with the application has an incorrect Issue number which needs to be corrected.  

     
    Please check that the issue number is correct, ensuring the amendment log and version/date have also been amended where necessary. 
    The Operations Manual supplied with the application is not current.  

    Information Notice 2016/073  updates requirements and changes that must be incorporated into your Manual.

    Please check this guidance when preparing your application.

    The Operations Manual is not current in terms of MOR requirements. 

    SRG1601 has been replaced with the ECCAIRS Reporting portal for MORs and must be shown as such in your manual.

    Please ensure that your application reflects these requirements and that the manual, amendment log and version/date have also been amended.

    The Documents Reference Table in the Operations Manual supplied with the application,  does not state the current revisions for all of the documents.  
     
    Check that your manual has been updated to show the latest revisions of all documents related to your PfCO application.  Please ensure that the amendment log and version/date have also been amended.
     
    The Operations Manual supplied with the application has been signed but not dated.   

    Please add the date to the Operations Manual, against your signature as Accountable Manager and submit the application along with the amended Operations Manual. 
    The Operations Manual supplied with the application has not been signed.   Please ensure that the Operations Manual is is signed by the Accountable person/manager. 

     

    Why your application could be rejected  How to ensure that we can process your application first time

    No copy of the NQE recommendation/qualification has been supplied.
     
    Check that your application includes a copy of the NQE recommendation / qualification
    It appears that the copy of the NQE recommendation/qualification supplied with the application contains an error.  

     

    If this happens you will need to contact your NQE to correct the issue and  submit an amended copy to enable us to continue assessment of your application

    The NQE recommendation/qualification supplied does not show the relevant competence required to support the application request.  

    Please contact your NQE to discuss the competence required to support your application and submit the correct supporting documentation.

    The NQE recommendation/qualification document  supplied with theapplication cannot be accepted.  The NQE did not hold a valid CAA approval at the time you completed the course or the document was issued. 

    Please check that the NQE holds a valid CAA approval: CAA approved assessment organisations  

     

  • If your application is accepted it may still be placed on hold pending receipt of  further information which will be requested by the UAS department. You will be required to respond within time scales specified within the email and if no response received, the application may be cancelled and a new application required. 

    How to apply

    Applications for a standard permission (PfCO)

    Please complete the online application form and submit the following documents:

    • Initial application: Ops Manual, Insurance, NQE full recommendation or equivalent qualification  
    • Renewal application: Ops Manual, Insurance, Flight Logs 
    • Variation application: Ops Manual, Insurance, NQE recommendation or equivalent qualification if changing weight / class category
    • Renewal & Variation application: Ops Manual Insurance, NQE recommendation or equivalent qualification if changing weight / class category, Flight Logs
  • The UK CAA's Shared Services Centre collects and stores your name, address, email address and telephone number for the purposes of permission issue. 

    The processing of your personal information is necessary for compliance with a legal obligation to which we are subject. 

    Sometimes we will contact you by email to provide you with important information concerning your permission issue that is in your legitimate interest.

    We need to share your personal data with Worldpay for the purpose of processing payment. The processing of your personal data is necessary for the purposes of our, or our third party's contract and does not affect your fundamental rights and freedoms as a data subject.  

    We also need to share your personal data with Avoka for the purpose of processing your application. The processing of your personal data is necessary for the purposes of our, or our third party's, contract and does not affect your fundamental rights and freedoms as a data subject.  

    For organisations located outside of the EU the CAA has safeguards in place to ensure the security of your information.  

    We retain your personal information for the lifetime of the approval and, thereafter, for a period of 2 years for compliance and enforcement purposes. 

    You may submit an enquiry or make a complaint by emailing FOI.requests@caa.co.uk.

    You can submit an information enquiry or make a complaint about how we have processed your personal information by emailing FOI.requests@caa.co.uk

    Please be aware that the CAA is subject to the Freedom of Information Act, which means we may need to release information you have supplied to us.  However, we would never disclose your personal information without first obtaining your consent.  

     Information about your rights as a data subject.

    How to contact the CAA's Data Protection Officer.

    You have a right to complain to the ICO about the CAA's processing of personal data. 

    Our General Privacy Notice can be viewed on this website.

    This privacy notice is subject to change.


  • Applications for a non standard / exemption

    Please complete the SRG 1320  form and submit the following documents: 

    • Initial application: Ops Manual Vol 1, 2, & 3, Insurance, NQE full recommendation or equivalent qualification  
    • Renewal application: Ops Manual Vol 1, 2, & 3, Insurance, Flight Logs 
    • Variation application:Ops Manual Vol 1, 2, & 3, Insurance, NQE recommendation or equivalent qualification if changing weight / class category
    • Renewal & Variation application: Ops Manual Vol 1, 2, & 3 Insurance, NQE recommendation or equivalent qualification if changing weight / class category, Flight Logs

    Until 1 June 2018, the existing application form SRG1320 will still be accepted for the application for both and Standard and non-standard permissions. 

    From 1 June 2018 applications for a standard permission must be made using the online form and applications for a non-standard permission made using the updated SRG1320.