• The process to follow when applying to the CAA for an operational authorisation (a permission or an exemption) depends on the relative complexity of the authorisation that you are seeking:

    Applications for relatively ‘simple’ operational authorisations, which are commonly referred to as a ‘Standard Permission’, are addressed via an online application process.

    • A ‘Standard Permission’ enables a person to conduct commercial operations with a small unmanned aircraft (drone) and also permits operations within a congested area.

    Applicants will be required to provide all documents and payment online (credit /debit card only ) before submitting their application.

    Applications for more complex operational authorisations, commonly referred to as ‘Non-Standard Permissions’, or those that require a specific Exemption from the Air Navigation Order are addressed via a more traditional ‘paper based’ application form, the SRG 1320.

    • These cover all other types of flight and address operations that contain a greater element of operating risk.  Applicants are required to provide an Operating Safety Case (OSC) to the CAA as part of their application.  Examples of such operations include:

         -  extended visual line of sight (EVLOS)

             -  beyond visual line of sight (BVLOS)

             -  flight within the distances stated within article 95(2) sub paras (b), (c), or (d) – (within 150 metres of      organised open-air assemblies, within 50 metres of uninvolved persons/properties) 

    Rejection fees and how to ensure that your application has all the information we need

    The application process contains rejection rules for incorrect application submissions. Should an application be rejected the applicant will be notified and will be required to make a fresh application submission. A rejection/assessment fee of £124.00 for applications which do not meet a certain level of standard may be charged in line with the CAA Refunds & Waivers Policy

    The sections below give examples of when an application may be rejected and tips for how to avoid that happening.   

  • Why your application could be rejected   How to ensure that we can process your application first time
    Legal Entity Name  
    The registered charity, Limited Company or LLP name and Companies/Charities House registration number do not match the information stated on the Companies/Charities House registry. Please check that the number and name stated on your application form match exactly as per the Companies/Charities House registry website. The address stated on your form must also be identical to the website

     

    Why your application could be rejected     How to ensure that we can process your application first time  
    Ops manual  
    The Operations Manual supplied with the application has an incorrect Issue number which needs to be corrected.   Please check that the issue number is correct, ensuring the amendment log and version/date have also been amended where necessary. 
    The Operations Manual supplied with the application is not current against the latest Air Navigation Order

    CAP 393 updates requirements and changes that must be incorporated into your Manual.

     

    Please check this document when preparing your application.

    The Operations Manual is not current in terms of MOR requirements.  SRG1601 has been replaced. Your manual must state a procedure for reporting such as using the ECCAIRS Reporting portal for MORs.
    The Documents Reference Table in the Operations Manual supplied with the application, does not state the current revisions for all of the documents. Check that your manual has been updated to show the latest revisions of all documents related to your PfCO application.   
    The Operations Manual supplied with the application has been signed but not dated. Please add the date to the Operations Manual, against your signature as Accountable Manager/Person. 
    The Operations Manual supplied with the application has not been signed.   Please ensure that the Operations Manual is signed by the Accountable person/manager with a wet or electronic digital signature. 
    The Operations Manual does not quote all nominated pilots Please ensure the Operations Manual states the name of all current pilots which operate under the Permission.
    The Operations Manual refers to person in charge Please ensure any mention of 'person in charge' as been updated to SUA operator or Remote Pilot as per the latest ANO amendments.
    The Operations Manual refers to PfAW or Permission for Aerial Work. Please be aware PfAW or Permission for Aerial Work is now an expired term which should be updated to PfCO or Permission for Commercial Operations.
    The Operations Manual does not cover the name stated on the PfCO. Please ensure the Operations Manual at some point mentions the full operating which will appear on your Permission. Solely referring to a 'trading as' name will not be accepted.
    The Operations Manual states night operations will take place but does not outline any additional procedures If you are wishing to operate at night time we would expect to see additional procedures in place. Examples of the type of additional procedures we would expect to see include daytime survey/site assessment, illuminating take-off landing zones, additional features to the aircraft etc.
    The Operations Manual does not include Emergency Procedures Within your Operations Manual you have not provided sufficient details of how you would deal with Emergency situations. The type of example situations we would expect to see details for can be found in CAP 722 Appendix B.
    The Operations Manual has been amended since its previous submission. Please ensure that the manuals, amendment log, version/date (including page 1) and any headers and footers have also been amended.
    Overall - Layout / format not readable The XXXX document submitted with your application cannot be opened on our systems. Please resubmit the document.

     

    Why your application could be rejected  How to ensure that we can process your application first time
     NQE or Equivalent  

    No copy of the NQE recommendation/qualification has been supplied.
     
    Check that your application includes a copy of the NQE recommendation / qualification
    It appears that the copy of the NQE recommendation/qualification supplied with the application contains an error.  

     

    If this happens you will need to contact your NQE to correct the issue and  submit an amended copy to enable us to continue assessment of your application

    The NQE recommendation/qualification supplied does not show the relevant competence required to support the application request.   

    Please contact your NQE to discuss the competence required to support your application and submit the correct supporting documentation e.g. applying for fixed wing privileges would require a recommendation for that category.

    The NQE recommendation/qualification document supplied with the application cannot be accepted. The NQE did not hold a valid CAA approval at the time you completed the course or the document was issued. 

    Check the CAA website for a list of approved NQE's before completing a course.

     

     

     

     

    Why your application could be rejected     How to ensure that we can process your application first time  
    Logbook(For renewal applications)  
    Logbook supplied does not meet the required hours. For renewal applications we must see evidence of 2 hours unmanned aircraft flying (recreational or commercial) over the last 3 months for one of the nominated pilots. The evidence must show the dates and flight duration for each flight.
    Logbook supplied does not state the Remote pilots name For renewal applications the logbook evidence must clearly state the name of the nominated pilot. 
       

     

     

     

     

     

     

     

     

  • If your application is accepted it may still be placed on hold pending receipt of  further information which will be requested by the CAA. You will be required to respond within time scales specified within the request and if no response is received, the application may be cancelled and a new application required. 

    How to apply

    Applications for a standard permission

    Please complete the online application form and submit the following documents:

    • Initial application: Ops Manual, NQE full recommendation or equivalent qualification  
    • Renewal application: Ops Manual, Flight Logs 
    • Variation application: Ops Manual, NQE recommendation or equivalent qualification if changing weight / class category
    • Renewal & Variation application: Ops Manual, NQE recommendation or equivalent qualification if changing weight / class category, Flight Logs
  • The UK CAA's Shared Services Centre collects and stores your name, address, email address and telephone number for the purposes of permission issue. 

    The processing of your personal information is necessary for compliance with a legal obligation to which we are subject. 

    Sometimes we will contact you by email to provide you with important information concerning your permission issue that is in your legitimate interest.

    We need to share your personal data with Worldpay for the purpose of processing payment. The processing of your personal data is necessary for the purposes of our, or our third party's contract and does not affect your fundamental rights and freedoms as a data subject.  

    We also need to share your personal data with Avoka for the purpose of processing your application. The processing of your personal data is necessary for the purposes of our, or our third party's, contract and does not affect your fundamental rights and freedoms as a data subject.  

    For organisations located outside of the EU the CAA has safeguards in place to ensure the security of your information.  

    We retain your personal information for the lifetime of the approval and, thereafter, for a period of 2 years for compliance and enforcement purposes. 

    You may submit an enquiry or make a complaint by emailing FOI.requests@caa.co.uk.

    You can submit an information enquiry or make a complaint about how we have processed your personal information by emailing FOI.requests@caa.co.uk

    Please be aware that the CAA is subject to the Freedom of Information Act, which means we may need to release information you have supplied to us.  However, we would never disclose your personal information without first obtaining your consent.  

     Information about your rights as a data subject.

    How to contact the CAA's Data Protection Officer.

    You have a right to complain to the ICO about the CAA's processing of personal data. 

    Our General Privacy Notice can be viewed on this website.

    This privacy notice is subject to change.


  • Applications for a non standard permission / exemption

    Please complete the SRG 1320  form and submit the following documents: 

    • Initial application: Ops Manual Vol 1, 2, & 3, NQE full recommendation or equivalent qualification  
    • Renewal application: Ops Manual Vol 1, 2, & 3, Flight Logs 
    • Variation application:Ops Manual Vol 1, 2, & 3, NQE recommendation or equivalent qualification if changing weight / class category
    • Renewal & Variation application: Ops Manual Vol 1, 2, & 3, NQE recommendation or equivalent qualification if changing weight / class category, Flight Logs
  • How we use your information

    The UK CAA’s Consumers and Markets Group collects and stores your name, date of birth, address, email, telephone number and Nationality (not routinely) for the purpose of processing the application for a Foreign Registered Aircraft Permit.

    We may also share such information on an adhoc basis with DfT and UK Border Forces for Aviation Security purposes as part of the National Aviation Security Plan.

  • The processing of your personal information is necessary for the performance of a task we carry out in the public interest or official authority vested in us in accordance with UK/EU law.

    We need to share your personal data with internal CAA staff, the UK Department for Transport (DfT)'s Aviation Security and the UK Border Force's Carrier Engagement Data Analysis Targeting (CEDAT) who act as joint controllers/processors for information sharing and the purpose of processing the application for a Foreign Registered Aircraft Permit.

    Such information is shared on an adhoc basis as part of the National Aviation Security Plan and in accordance of the MoU with DfT under which the CAA administers the Foreign Registered Aircraft Permit.

    We will delete all personal information associated with an unsuccessful applicant 5 years after the FOP application was made or 10 years after expiry of a granted FOP. The data is held for enforcement, compliance and intelligence purposes.

    You may submit an information enquiry or make a complaint about how we have processed your personal information by emailing FOI.requests@caa.co.uk.

    Please be aware that the CAA is subject to the Freedom of Information Act, which means we may need to release information you have supplied to us. However, we would never disclose your personal information without first obtaining your consent. 

    This privacy notice is subject to change.