We use necessary cookies to make our website work. We'd also like to use optional cookies to understand how you use it, and to help us improve it.

For more information, please read our cookie policy.

UK Civil Aviation Regulations

These are published by the CAA on our UK Regulations pages. EU Regulations and EASA Access Guides published by EASA no longer apply in the UK. Our website and publications are being reviewed to update all references. Any references to EU law and EASA Access guides should be disregarded and where applicable the equivalent UK versions referred to instead.

This document invites comments on our proposed move to outcome-based regulation for service quality in H7. It sets out the engagement undertaken thus far, and sets out principles for HAL and the airline community in developing an outcomes framework.
Status:
Current
Review comment:
-
Version:
1
Version date:
08-Dec-2016
View file:

This publication features in the following categories.