The APC, which is set at £2.50, is a per passenger charge payable by licence holders to the Air Travel Trust Fund which becomes payable each time a consumer books a product covered by your licence. A passenger is defined as a person who is two years of age or more, on any date of travel.
To find out more, click on the questions below:
The type and size of your licence will determine when and how frequently you make APC payments. APC reporting is retrospective, please refer to the APC Return and Payment Frequency Chart to see what category you fit in to.
Your APC figures are based on sales of flight inclusive packages or flight only seats that are sold under your ATOL licence to members of the public, both direct and through a retail travel agent. APC is also due on any Flight Plus sales.
The APC is not required for 'ATOL to ATOL' business.
For example, on a booking for four people, £10.00 APC will be due.
You can report your figures in two ways:
The CAA's preferred method for collection of your passenger figures is via the online reporting facility for Licence holders. Each Licence holder has been allocated a unique APC account number and password, which is part of the log in. If you do not know these details, please email the APC team on firstname.lastname@example.org.
If you don't have regular access to the internet, or you do not wish to report your figures via the APC website portal, you will be able to continue to submit paper returns which are available to download on the APC Forms page. The CAA must receive these returns within 14 days of the period end to avoid breaching the terms of your licence.
You can pay your APC in a number of ways; the least labour intensive way will be to set up a Direct Debit. To use this method simply complete the Direct Debit form and return to the APC team at the address provided.
You can also pay by cheque. If you do wish to pay by cheque, it must be made payable to "Air Travel Trust". For cheque and all other payment types, you will need to ensure your APC payment is received by the ATT within six weeks, as set out in the APC Return and Payment Frequency Chart, to avoid breaching the terms of your licence.
For any other methods of payment please contact a member of the APC team on 020 7453 6470 or by email on email@example.com for details.
Payments are due no later than six weeks after the end of the reporting period (see Return and Payment Frequency chart), direct debits will be collected no earlier than week five. For example, your April APC will be collected approximately a week before 11 June. Once your APC report has been sent, you will receive an invoice for your records and prior notice of the date for the direct debit to be raised.
For all other payments such as cheque and bank transfer and using the same example above your payment would need to be received by the APC team by 11 June.
The requirement to report the APC is included in the Standard Terms attached to each licence. Failure to report the APC is therefore a breach of the Standard Terms and licence holders' would risk action being taken against them to revoke the licence.
Missing the payment deadline is an offence under Regulation 7 (standard ATOL Holders) or 8(2) (SBA's) of The Civil Aviation (Contributions to the Air Travel Trust) Regulations 2007 (as amended).
Your APC contribution will go into the Air Travel Trust Fund (ATTF). The ATTF's primary function is to protect consumers in the event of a tour operator going out of business. This fund will be used to refund passengers with forward bookings and repatriate passengers stranded abroad.
No, the APC is a per passenger charge payable by ATOL holders to the CAA, not individual passengers. This means it should not appear as an additional passenger charge or 'tax' in brochures, websites or on ATOL Certificates.
You can say that the APC is a £2.50 per person contribution ATOL tour operators make to the CAA to protect the money they pay for their holiday or flight. In the unlikely event of a company going out of business, the CAA will refund money paid over and arrange for people abroad to fly home.
Yes, APC is a charge generated on the booking of a licensable trip. When a booking is made, the passenger's money will be protected from that moment until they return from their trip. In the event of a cancellation customers' deposits are protected until a refund is paid to the customer.
You can contact ATOL Protection Contribution (APC) by email on firstname.lastname@example.org.
Before submitting an enquiry, please ensure that the answer you seek is not contained within these FAQs.
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