If you have already submitted a claim for out of pocket expenses and require an update, please e-mail
email@example.com, with your claim number.
If you were on an ATOL protected package with Monarch holidays and you were asked to pay again for your accommodation, you can make a claim to us for this payment. You will need itemised receipts to make a claim.
If you are ATOL protected and your new flight departed more than four hours after your original flight, we will consider reasonable expenses incurred while you waited for your new flight subject to the limits set out in the table below. You will need itemised receipts to make a claim.
If you are ATOL protected and your new flight departed the following day, you can make a claim to us for reasonably priced accommodation (comparable to your original holiday accommodation). You will need itemised receipts to make a claim.
If you were
not travelling on an ATOL protected booking, please see our specific advice.
Please note that if you booked your flight or holiday through a travel agent, they will receive the claim form on your behalf and will contact you to collate the required information to make a claim.
Read all @UK_CAA
Civil Aviation Authority launches review of airlines’ allocated seating policies
2 February, 2018
Thousands more airline passengers are now receiving compensation thanks to Alternative Dispute Resolution
27 December, 2017
Consultation: CAA proposes guidelines for airlines on improving assistance to people with hidden disabilities
21 November, 2017
Read all News
Planning your next holiday abroad?
10 April, 2018
Passengers with hidden disabilities
8 December, 2016
Holiday travel tips
7 December, 2016
Read All Blogs