Applies to virtually any overseas air holiday that you book with a UK travel company. The law says your holiday must
be protected if you book a holiday with a single travel company that includes:
The ATOL scheme also applies if you book flights but are not immediately given your ticket.
It does not apply to flights or holidays booked direct with scheduled airlines.
ATOL stops you losing money or becoming stranded abroad if your travel company collapses:
To make sure your holiday is protected, look for the ATOL logo in your travel company’s brochures, adverts and
websites. Your travel company should also be able to tell you if ATOL protection applies.
Your travel company is required to give you an ATOL Certificate explaining how your holiday is protected.
Check whether a travel company is a current ATOL holder. Search by ATOL number or company name.
Check for details of ATOL holders with the largest number of
passengers on their licence.
We are aware that consumers are at risk of losing money when booking with businesses that offer cheap flight seats
or cheap air holidays on websites and which claim to hold ATOLs or to offer ATOL protection.
Many of these websites are operated from outside the UK, and while the CAA and other enforcement agencies are
working to stop such websites, sadly it is not always possible to do so.
The CAA therefore urges consumers to be extra vigilant when being offered cheap travel and check that websites that
claim to provide ATOL Protection are operated either by a valid ATOL holder or by agent properly acting on behalf of an
In addition to the advice given above, we are providing information here on websites that include false indications
that an ATOL is held or that ATOL Protection is in place (as at 7 December 2016):
Information & advice for anyone affected by All Leisure Holidays stopping trading available at https://t.co/hVg7wQeKyW #atolprotection
3 months ago
CAA is supporting All Leisure Holidays' #ATOLprotected customers after the company stopped trading - customers will be able to claim refunds
3 months ago
Over a million people a day expected to book holidays this week https://t.co/LZf9JKwScy - if you're one of them, remember to check for #ATOL
4 months ago
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