Mert Selim Ltd - ATOL 11071 ceased trading on 11th May 2018

The company based in London traded under the names Gezinet London and Parade Travel and through the website www.paradetravel.com, www.gezinetlondon.com, www.toursinturkey.com.

Consumers due to travel

If you booked a package holiday with Mert Selim Ltd and were issued with an ATOL Certificate which states 'Package sale' you will be able to claim for a refund.

If you hold scheduled tickets the flight may be valid, passengers are advised to check with the airline. If the airline confirms you have a valid ticket for travel you have two options:

Option 1 :  If you do not wish to use your flight, you can make a claim for a refund for the amount you paid to Mert Selim Ltd for your ATOL protected booking. You may make a claim depending on your method of payment (see below).

Option 2 : You can use your flight and if required make a claim for the cost of replacing the other elements included in your original package i.e. your accommodation, transfers, tours or car hire (subject to how you originally paid, see below). However, there is a limit to the amount you can claim. For details of your claim entitlements go to ATT Payment Policy. The other services may not have been paid to local suppliers and you will be required to re-arrange and pay for these services again.   To avoid any issues in resort, consumers still wishing to travel should confirm all the elements of their booking and agree payment for these in advance of travel.

Methods of payments

If you paid in full by credit card to Mert Selim Ltd, your claim will be with the credit card provider.  Please see the letter below which will provide them with all the information they need.

If you paid part by credit card and part by other method to Mert Selim Ltd, your claim will be with the credit card provider for the portion you paid by credit card, and with the CAA for payments by any other methods. Please see the letter below for your credit card provider, which will provide them with all the information they need. 

If you paid in full by any other method  to Mert Selim Ltd, your claim will be with the CAA. 

Claim documents

Claim form and Guidance

Letter for credit card issuer