Air Express Travel & Tours UK Ltd - ATOL 74182 has ceased trading on 5th October 2017
The company based in London traded under the names Air Express Travel & Tours, Zip to Trip and through the websites www.airexpress.co.uk, www.allstarholidays.com, www.gohajj.com, www.ziptotrip.com.
Flight-Only bookings made directly with Air Express Travel & Tours UK Ltd
If you booked a Flight-Only with Air Express Travel & Tours UK Ltd and you have been issued with scheduled e-tickets you will be able to travel as normal and will not be entitled to make a claim. Passengers are advised to check with the Airline as per their existing flight ticket.
If you booked a Flight-Only with Air Express Travel & Tours UK Ltd and do not have tickets but hold an ATOL Certificate which states 'Flight-Only sale' in the bottom right hand corner or your flights are not valid, you may be entitled to claim from the CAA.
In order to make a claim we require all the original documentation provided to you, and proof of payment to Air Express Travel & Tours UK Ltd. Please make sure you provide a signed flight declaration (found at the end of the claim form) and a written confirmation from the airline that your flight tickets are not valid.
Flight-Plus bookings made directly with Air Express Travel & Tours UK Ltd
If you made a Flight-Plus booking with Air Express Travel & Tours UK Ltd, have been issued with an ATOL Certificate which states 'Flight-Plus sale', please send copies of the documentation you were issued with at the time of booking and your ATOL Certificate to firstname.lastname@example.org for further advice.
Claim guidance and claim form